Return Policy

What are the terms of the Return Policy?

  • Customers can return their order within 15 days after an order has been delivered.
  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at sunrisecreations03@gmail.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account as per your convenience.
  • If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on sunrisecreations03@gmail.com.
  • Gift cards/vouchers are non-refundable.
  • Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
  • To maintain strict hygiene standards of our products, we do not accept returns on several product categories, including but not limited to Camisole,Briefs and shorts. The Ap'pulse Store, at its discretion and without prior notice, change the products or categories to which this policy would apply.
  • You can only apply for a Return from your The Ap'pulse Store account. Login to your account and go the ‘My Orders’ section. Click on ‘View/Edit Order Details’ for the respective order.
  • You will have to just paste the return Shipping label on the package and will have hassle free return.
  • If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
  • Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
  • You can courier the product(s) to the address mentioned below:

Ap'pulse

Sunrise Creations

485/1A1, Semmandampalayam,

Mudalipalayam Village,

Tirupur - 641606

  • On receiving the product at the warehouse, Amount will be credited to your account along with Courier charges as per terms.
PLEASE NOTE: We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.